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How is my personal information protected?

Last Updated: Sep 12, 2014 09:24AM EDT
DriveWealth understands the trust placed in us by our customers and goes to great lengths to ensure that their information is stored safely and securely.  All non-public information (NPI), which includes credit card information, social security numbers, and tax IDs, are encrypted prior to being stored on our systems, using systems at the NIST (National Institute of Technology).  In addition, all NPI is encrypted during transmission to and from our datacenters.   All DriveWealth encryption is done using National Institute of Standards and Technology approved methods.  Customer passwords are stored using an algorithm which prohibits anyone, including DriveWealth employees, from accessing your account.

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  • Support Hours:
    Sunday 8:00 p.m (EST) to Friday 5 p.m (EST)

    Chinese Support Hours:
    Sunday 8:00 p.m (EST) to Friday 5 p.m (EST)

    U.S. Market Hours:
    Monday through Friday 9:30 a.m to 4:00 p.m EST.

    No after hours trading for Live Investing Accounts.

    Call Us @ 1.800.461.2680(USA/Canada) 1.973.559.6750(International) 400.120.3072 (China) 1.800.120.9226 (India) 1.973.998.5302(Fax)

    Please send all Trading Inquiries to support@drivewealth.com

    97 Main Street, Second Floor, Chatham, NJ 07928

support@drivewealth.com
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