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What happens, and what should I do, if someone hacks into my investing account?

Last Updated: Feb 10, 2016 04:44PM EST

If you're a DriveWealth Customer and feel unauthorized activity has occurred in your account, it’s important to act fast. Please contact Customer Service at 800-461-2680(USA/Canada), 973-559-6748(International) and print, complete and return the attached Unauthorized Activity Affidavit to us. Once received, we'll research your claim and contact you with the results.

CLICK HERE for DriveWealth's Affidavit Form

The completed form should be submitted to:

DriveWealth, LLC
97 Main Street, Second Floor
Chatham, NJ 07928


or faxed to 973-998-5302

 

Contact Us

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  • Support Hours:
    Sunday 8:00 p.m (EST) to Friday 5 p.m (EST)

    Chinese Support Hours:
    Sunday 8:00 p.m (EST) to Friday 5 p.m (EST)

    U.S. Market Hours:
    Monday through Friday 9:30 a.m to 4:00 p.m EST.

    No after hours trading for Live Investing Accounts.

    Call Us @ 1.800.461.2680(USA/Canada) 1.973.559.6750(International) 400.120.3072 (China) 1.800.120.9226 (India) 1.973.998.5302(Fax)

    Please send all Trading Inquiries to support@drivewealth.com

    97 Main Street, Second Floor, Chatham, NJ 07928

support@drivewealth.com
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